Meet the Team

Steve Ross has spent more than 40 years helping businesses improve operations, strengthen customer relationships, and drive profitable growth. Starting his career as a service technician, Stephen worked his way through sales, branch management, executive leadership, and business transformation, giving him a unique perspective on every aspect of dealership operations.

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Throughout his career, Stephen has led operational turnarounds, doubled sales, tripled profits, and helped organizations implement Lean principles and continuous improvement strategies that deliver lasting results. His experience spans service, parts, sales, finance, and executive leadership, with a proven ability to build high-performing teams and improve both the customer and employee experience.

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As President and Co-Founder of Hive Quick Response, Stephen combines decades of industry expertise with innovative technology to help dealerships eliminate inefficiencies, improve customer retention, and create new revenue opportunities through a more effective service request process.​​​

Scott Montiegel brings more than 35 years of material handling experience and a strong track record of driving sales growth, deepening customer relationships, and delivering operational results. Over the course of his career, Scott has built hands-on expertise across coordination, rentals, transportation, and major account management, giving him a broad understanding of the industry and the customer lifecycle.

 

His background combines front-line operational knowledge with a sales-success mindset, allowing him to identify customer needs, create value-driven solutions, and grow long-term accounts. Scott has spent decades helping customers improve efficiency, strengthen partnerships, and achieve better business outcomes through responsive service and strategic account support.

 

With experience spanning multiple sides of the material handling business, Scott offers a practical, customer-focused approach rooted in industry knowledge and proven relationship management. His ability to align service, logistics, and account strategy makes him a trusted partner for customers and a strong driver of revenue growth and customer success.​

Rick Cobb has 35 years of experience in technology, helping organizations improve business performance, drive growth, and execute transformational change. 

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As Co-Founder of Aster Group, Rick helped build a specialized consulting firm focused on Office of the CFO, helping organizations improve planning, budgeting, forecasting, legal consolidations and reporting through SAP solutions. After more than a decade of growth, Aster Group was acquired by NTT DATA Business Solutions (formerly itelligence North America), where Rick continued for six years in executive leadership roles leading business development, marketing, and strategic growth initiatives.

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As Vice President and Principal of Hive Quick Response, Rick helps organizations with field service and equipment operations modernize the customer experience through connected digital workflows that complement their Dealer Management System while improving transparency, operational efficiency, and accountability.​​

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