WHERE TO BEGIN – THE ENTERPRISE SOLUTION

Consider flexibility and power of an equipment inventory encrypted QR code on each asset which drives operating efficiency, improve customer experience and communication, safety compliance inspections. Equipment Dealers suggestion on where to start:

1. ELM (Equipment Logistics Manager): Manage, track, controls for inventories, easy physical inventories scanned

2. Service Request: inventories are QR decaled with ELM, add customer service requesters, easy to start

3. OSHA Inspections: add customers to your monetized inspection program

 

THE SET UP
Simple and fast with no special IT support needed. Steps to start

1. Mass upload through your secure portal branch depots, equipment inventory, customer locations, storage locations (30 Minutes or less)

2. Print and adhere branded decals to your inventory with secure encrypted QR code.

3. Mass upload or add ELM company users, download the app, login and begin

4. Mobile apps are intuitive, determine company use cases, train in 30 minutes or less

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THE UNIT QR IDENTIFIER USE CASES

1. ELM scan QR: take physical inventory (50% less time to capture and reconcile), capture units in and out of facilities, locate units in a facility, parking zone, rack location, update conditions, group or pair inventory, photos, GEO stamps and transaction history. Quick Search to find unit location and details.

2. Requests for Service: customer has mobile app, scan the encrypted unit QR, unit and customer data pulls in, select unit up or down, note the issue, take issue photos, add PO, hit send (30-45 second process), call immediately in service portal. Customer has a secure portal, communicate via text messages from start to finish.

3. OSHA Inspections: add your customer as inspectors, simple scan of unit and begin digital checklist to improve safety, auto alerts if Issue found to supervisor, easy to turn into a service request, easy to export reports from customer secure portal.

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SERVICE CALL MANAGEMENT IF VALUE TO YOUR PROCESSES

1. Service requests generate emails and enter web portals, easy to pass on to technicians, technicians can get SMS Text with all service call info, see details before they go, location, issue, photos, with 67% are visual issues, parts before traveling.

2. Compliments dealer management systems, great for technicians who open their own work orders onsite, awesome for dispatchers to pass on the active call.

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REAL-TIME UPDATES

• Equipment inventory locations, condition ready to rent, sell or how long, group or paired units, what battery and attachments are in this unit, power (battery) automated alert when time to charge extending battery life, units with no location immediate alerts, no waiting for physical inventory to realize a unit is missing, and much more.

• Service requests alerts from request until back in service, no wondering and extra phone calls by customer or dealers to keep informed

• OSHA digital Inspections alerts when operator finds issue, versus waiting for paper checklists review